Hey Babes, Have Questions?
How soon should I start shopping for a gown?
Wedding gowns take between four to six months from the date it is ordered to arrive at the store. We suggest to come see us as soon as you are engaged or when you pick a wedding date. The longer you wait options become slim or rush fees can be applied.
Who should I bring with me to my appointment?
Trying on wedding gowns is an extremely important day in a girls life and we want it to be a day for you to remember. Bring the people whose opinions matter most to you! We suggest 2-3 people so that you don't get overwhelmed with opinions, but we can accommodate a few more.
How do appointments work?
Our appointments last about an hour and half. This is usually plenty of time to find the perfect gown. If, for any reason, you need more time, we will happily schedule you another appointment.
What about undergarments?
Your consultant will be popping in & out of the dressing room to help you into each gown, so wear something you are comfortable in. Light colored undergarments, strapless bra, and spanx (if desired) are suggested.
What can I expect when looking for my gown at XO Bridals?
When shopping with us, you can expect a wide range of styles with amazing quality. Our gowns range in price from $900 to $3000 and in size from 2-32. We believe that shopping for your wedding dress should be fun and stress free, which is what shopping with us will be.
What other products does XO carry besides bridal gowns?
Here at XO Bridals, we have created a one stop shop for most of your wedding day needs. Not only do we offer bridal gowns, but we have bridesmaids, prom dresses, tuxedo rentals, flower girl dresses, jewelry, veils, lingerie, and bride/bridesmaids gifts.
What is XO's return policy?
Due to the customized nature of wedding gowns, unfortunately, there are no returns or exchanges on items purchased in-store. All Sales are Final.
Are alterations included in my gown purchase?
Alterations are not included in the cost of the gown. We do have a recommended seamstress that we work with. She will come into the store to do your fittings, then take your gown to work on. After your final fitting, you can either take your gown home with you or leave it with us. If you choose to leave your gown, we will steam it the week of your wedding to be picked up when you are ready.